MYEL Design Verified listing

In this MYEL Design review, we delve into the brand's comprehensive policies on shipping, warranty, and returns, ensuring you're well informed about your purchase. Additionally, we'll explore MYEL Design's diverse assortment of jewelry, from elegant engagement rings to stylish accessories, alongside a detailed analysis of their pricing structure and exceptional customer service.

Jewelry and Price Overview

At MYEL Design, the array of jewelry options cater to every taste and occasion, offering a stunning selection of Bracelets, Earrings, Necklaces, Engagement Rings, and Wedding Bands. For those looking to add a touch of elegance without breaking the bank, earrings, pendants, and bracelets start at an accessible price point of less than $250, making luxury accessible to all. When it comes to marking life's most significant moments, MYEL’s engagement rings begin at $2,200, with the pinnacle of their collection, the most exquisite engagement ring, priced at $6,500. Whether you're in search of a simple statement piece or a lifelong symbol of love, MYEL Design offers both affordability and opulence, ensuring you find the perfect piece within your budget.

MYEL Design Review: Exceptional After-Sales Services

When you invest in a piece of MYEL jewelry, handmade in the heart of Montreal by passionate craftsmen, you're not just purchasing an accessory; you're embracing a commitment to quality and customer satisfaction. MYEL Design stands out for its comprehensive after-sales services, ensuring that your jewelry remains as perfect as the day you bought it. Let's take a quick look at what's in store for you:

• Resizing: Understanding the challenge of finding the perfect fit, MYEL offers complimentary first resizing for all rings (except stainless steel ones) within the first year for Lune de Myel rings and 30 days for others. Charges apply for resizing outside these windows, with specific costs for solid gold and sterling silver.
• Warranty: Every piece of MYEL jewelry is guaranteed against manufacturing defects, promising a lifetime of enjoyment. This warranty covers repairs free of charge, provided the jewelry has not been altered outside of MYEL or damaged due to negligence.
• Repairs and Maintenance: In case of non-warranty repairs, MYEL provides a quote for the necessary work. Additionally, MYEL cherishes its customers by offering free lifetime cleaning and polishing, advising a maintenance check every two years.
• Exchanges and Returns: Satisfaction is paramount, and MYEL accommodates returns or exchanges within 30 days of purchase, excluding personalized items. This policy ensures flexibility and confidence in your choice.

MYEL Design Review: Refunds, Shipping, and Customer Care Policies

When considering purchasing from MYEL Design, it's essential to be aware of their customer-focused policies that ensure a satisfying shopping experience. At the heart of their service is a generous refund policy, allowing customers to return products within 30 days of receipt if they are not entirely satisfied. This demonstrates MYEL Design's confidence in its products and its commitment to customer satisfaction. Refunds are processed in the same manner as the original payment, although it's important to note that it can take up to 10 business days for the refund to appear on your account, due to varying processing times among financial institutions.

For those looking to make a return, it's reassuring to know that online orders can be returned to the store for a store credit in the form of a gift card, exchanged for another size or item, or fully refunded. However, it's crucial to remember that sale items, special orders, custom jewelry, engraved items, and resized rings are considered final sales and are not eligible for return or exchange.

MYEL Design's shipping policy further enhances the shopping experience, offering prompt and reliable delivery services. Orders are dispatched the next business day, ensuring quick delivery times across Quebec, the rest of Canada, the USA, and even internationally. Free shipping is an added bonus for orders over CA$ 150 within North America, showcasing MYEL Design's dedication to providing value to its customers. Nevertheless, international customers should be mindful of potential customs or import duties that might be incurred upon the order reaching its destination country.